terms and conditions of competitions

Competitions

In deciding the winner for a competition Mothercare UK Limited / Early Learning Centre Limited's decision is final. Mothercare UK Limited / Early Learning Centre Limited reserves the right to expel anyone from the competition for not adhering to the community guidelines listed on the Facebook page. Prizes will be delivered up to four weeks after the competition has closed for more information please contact social@mothercare.com.

By entering a competition online, you accept the terms and conditions outlined here and within the community guidelines.

Promotional Terms and Conditions

Bounty You and Your Pregnancy Guide 25% off all full price maternity

  • This offer is available online at www.mothercare.com and in Mothercare stores.
  • This offer is Valid until 31st October 2019 (inclusive)
  • Promotional offer applies to full price clothing items within the Maternity category only: https://www.mothercare.com/maternity/
  • The discount will be applied automatically at checkout provided the code has been typed correctly into the promotional box.
  • To redeem instore show the advertisement and quote ‘Bounty 25% Maternity’
  • Once an order has been completed, the discount may not be applied retrospectively.
  • The discount is limited to one per customer
  • All products are subject to availability. Mothercare reserves the right to withdraw any products items and/or change these terms and conditions.
  • This offer cannot be used in conjunction with any other offer, discount or promotion (e.g. free or bonus items), including without limitation, staff discount and childcare/nursery discounts or any other discount code or any other promotions.
  • Postage, packing and delivery charges are additional and not subject to discount. Details of such charges are available here
  • This offer is non-transferable, and should not be sold on auction sites for profit.
  • These terms and conditions are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Free express delivery on premature baby clothing

  • This offer is available online at www.mothercare.com.
  • The offer applies to orders containing only Mothercare or Blooming Marvellous brands in the following categories: premature clothing, hospital bag toiletries, maternity lingerie, maternity nightwear and muslins.
  • Enter discount code ‘PREM’ at the basket and select the ‘express delivery’ option at checkout.
  • Express delivery information can be viewed here.
  • All products are subject to availability. Mothercare reserves the right to withdraw any products items and/or change these terms and conditions.
  • This offer cannot be used in conjunction with any other offer, discount or promotion (e.g. free or bonus items), including without limitation, staff discount and childcare/nursery discounts or any other discount code or any other promotions.
  • This offer is non-transferable, and should not be sold on auction sites for profit.
  • These terms and conditions are governed by English law and you submit to the exclusive jurisdiction of the English courts..

Sale

  • The sale applies to selected items only. Sale items will be clearly marked down.
  • This sale offer cannot be used in conjunction with any other offer, discount or promotion, including without limitation, staff discount and childcare/nursery discounts.
  • All products are subject to availability. Mothercare reserves the right to withdraw any items and/or change these terms and conditions at any time.
  • Postage, packing and delivery charges are additional and not subject to discount. Details of such charges are available here.
  • This offer is non-transferable, and should not be sold or shared on auction sites for profit or otherwise.
  • These terms and conditions are governed by English law and you submit to the exclusive jurisdiction of the English courts.

3 for 2

To receive the discount:3 for 2:

  • Add three qualifying products to your basket.
  • The discount will be reflected on the final order checkout page.

Terms and Conditions:

  • Can be used a maximum of 5 times per order.
  • This is a promotional offer valid for a limited time only. Items placed in your shopping basket overnight may not be eligible for promotion at time of checkout.
  • Promotional offer applies only to qualifying items displaying the offer message on their product information pages. Items that do not display the offer message do not qualify, regardless of the nature of the item.
  • The free product will be the cheapest of the 3 items added to basket.
  • The promotion applies only when all qualifying and benefit products in the promotion are purchased in one order.
  • Applies only to complete orders shipping to a single address that meet all other promotional requirements.
  • Offer good while supplies last.
  • Delivery and handling charges may still apply to all products, including bonus items.
  • Offer may not be combined with other promotions, offers, voucher codes or promotional certificates.
  • Mothercare reserve the right to amend or terminate a promotion at any time without notice.

Buy one get one free and buy one get one half price

To receive the discount:

  • Add 2 qualifying products to your Shopping Basket
  • The discount will be reflected on the final order checkout page.

Terms and Conditions:

  • This is a promotional offer valid for a limited time only. Items placed in your shopping basket overnight may not be eligible for promotion at time of checkout.
  • Promotional offer applies only to qualifying items displaying the offer message on their product information pages. Items that do not display the offer message do not qualify, regardless of the nature of the item.
  • The discounted or free product will be the cheapest of the qualifying items added to your basket.
  • The promotion applies only when all qualifying and benefit products in the promotion are purchased in one order.
  • Applies only to complete orders shipping to a single address that meet all other promotional requirements.
  • Offer good while supplies last.
  • Delivery and handling charges may still apply to all products, including bonus items.
  • Offer may not be combined with other promotions, offers, voucher codes or promotional certificates.
  • Mothercare reserve the right to amend or terminate a promotion at any time without notice.

Buy 2 and save

To receive the discount:

  • Add 2 qualifying products to your Shopping Basket
  • The discount will be reflected on the final order checkout page.

Terms and Conditions:

  • This is a promotional offer valid for a limited time only. Items placed in your shopping basket overnight may not be eligible for promotion at time of checkout.
  • Promotional offer applies only to qualifying items displaying the offer message on their product information pages. Items that do not display the offer message do not qualify, regardless of the nature of the item.
  • The promotion applies only when all qualifying and benefit products in the promotion are purchased in one order.
  • Applies only to complete orders shipping to a single address that meet all other promotional requirements.
  • Offer good while supplies last.
  • Delivery and handling charges may still apply to all products, including bonus items.
  • Offer may not be combined with other promotions, offers, voucher codes or promotional certificates.
  • Mothercare reserve the right to amend or terminate a promotion at any time without notice.

Free or discounted product promotion

To receive the discount:

  • Add both qualifying products to your Shopping Basket.
  • The discount will be reflected on the final order checkout page.

Terms and Conditions:

  • This is a promotional offer valid for a limited time only. Items placed in your shopping basket overnight may not be eligible for promotion at time of checkout.
  • Promotional offer applies only to qualifying items displaying the offer message on their product information pages. Items that do not display the offer message do not qualify, regardless of the nature of the item.
  • The promotion applies only when all qualifying and benefit products in the promotion are purchased in one order.
  • Applies only to complete orders shipping to a single address that meet all other promotional requirements.
  • Offer good while supplies last.
  • Delivery and handling charges may still apply to all products, including bonus items.
  • Offer may not be combined with other promotions, offers, voucher codes or promotional certificates.
  • Mothercare reserve the right to amend or terminate a promotion at any time without notice.

Free delivery code promotion

  • This offer is available online at www.mothercare.com.
  • The offer will be valid from 2nd - 3rd March 2019 inclusive.
  • The offer will be for free ‘Standard Delivery’ when code is applied in the shopping basket. The code is unique to each customer and can only be used once.
  • Mothercare reserve the right to amend or terminate a promotion at any time without notice.
  • This offer is non-transferable,and should not be sold on auction sites for profit.
  • These terms and conditions are governed by English law and you submit to the exclusive jurisdiction of the English courts.

My Mothercare™ Terms and Conditions

Eligibility

To join My Mothercare, customers must:

  • opt in to receive email communications from Mothercare UK Ltd
  • provide valid due date or child information
  • be over 18 years of age

Customers can sign up in store, online or via the telephone customer service centre.

Mothercare UK Limited and Early Learning Centre UK Ltd ("Mothercare") reserves the right to remove membership of My Mothercare from any member sharing vouchers with the wider public; reproducing vouchers and using them more than the intended number of times; or falsifying their personal details or child or due date information.

Registering children and birthday discounts

A customer can register up to 4 children with their My Mothercare membership.

When a customer registers a child, they may receive a discount on toys for that child’s next birthday, providing that child is under 6 years old at the time they are registered. Each child is eligible to receive one birthday offer between birth and up to and including their sixth birthday.

Mothercare reserves the right to change or withdraw the offer of a discount on the child’s birthday at any time without notice.

Money off vouchers and offers

On joining My Mothercare, the customer receives money off vouchers and offers. In addition, Mothercare may send the customer additional money off vouchers from time to time. Mothercare may also offer prize draws and competitions for My Mothercare members.

The stated total value of money off vouchers and discounts and competition prizes available on joining My Mothercare, or as a benefit of membership, is a guide only.

Vouchers have no cash value.

Mothercare reserves the right to change how the vouchers are given to the customer, including whether they are given on paper, by email, via an app or SMS.

Mothercare reserves the right to change the value of money-off vouchers, competition prizes and discounts available to members of My Mothercare at any time without notice.

Using vouchers

Terms and conditions of individual vouchers and competitions apply.

Vouchers must be presented at time of purchase.

Vouchers cannot be used in conjunction with staff discount, childcare/nursery discounts or any other discount or voucher code. They cannot be exchanged for cash, or used to purchase gift vouchers/cards, Bugaboo products, baby milk, baby medicines or nappies.

Vouchers cannot be used in the Rotherham Outlet store or in any concessions in Mothercare or ELC stores.

Defaced, scanned or photocopied vouchers are void and will not be accepted. No voucher or code may be sold (including without limitation on any auction site) whether for profit or otherwise, or reproduced on any website. Vouchers are not transferrable. They must not be distributed to the wider public. Such activity will render vouchers void.

Postage and packaging charges are not subject to discount.

All products are subject to availability.

Mothercare reserves the right to withdraw any products, promotional offers, competitions, vouchers or codes at any time.

3rd parties

Offers and competition prizes provided to My Mothercare members may be provided by a 3rd party. Mothercare is not liable for any loss, damage or personal injury whatsoever suffered or sustained in connection with the offer, prize or Discounts. Third party terms and conditions will apply.

Medical Matters and information

While every effort is made to ensure the accuracy of the information contained within this website, voucher booklet, emails, direct mails and all other materials relating to the My Mothercare club, no responsibility can be accepted for errors or omissions in articles or advertisements. Contributors' opinions are not necessarily shared by the publisher or Mothercare. Information and prices are correct at the time of going to press or online email campaign launch and may be subject to change.

The information provided by our experts is intended for educational purposes only. Neither the expert nor Mothercare can be held responsible or liable for any loss or claim arising out of the use, or misuse, of the suggestions made in emails and messages relating to My Mothercare. As our experts do not know your specific circumstances, they are not suggesting any specific course of action for you to follow. If you have concerns about your health, the health of your child, or the health of someone you know, please consult with your doctor or other healthcare professional for individual health and medical advice.

Terms and Conditions for Mothercare Product Testing Program

Thank you for your interest in testing Mothercare and Early Learning Centre Products. We want to ensure that you understand the terms and conditions that will apply if you are selected to take part in the product testing program conducted by Mothercare UK Limited (“Mothercare”). Your agreement to these terms and conditions is required to participate in the testing program. If you have any questions regarding any aspect of the testing program or these terms and conditions, then please email us at Product.Testers@mothercare.com

  • Our Aim: The aim of our testing program is to ask customers to test and review our products so that we can use that feedback to make better products and also share it with other customers to assist them in their purchasing decisions. However, Mothercare may use information gathered in the testing program for any other purpose.
  • Conditions of Your Participation: If you are selected to be a tester and accept these terms and conditions, we will send you the product to your designated address. Please ensure that you carefully read and follow any instructions that come from us, and check the date by which you must submit your feedback.

To participate in the testing program, you agree to the following:

  • You agree that you are participating in the testing program yourself, that you are a UK resident and that you are aged 18 years or over.
  • You understand that you will receive no payment for your participation in the testing program.
  • You understand that since the product is being provided to you as part of a test program, the product is provided “As Is” and Mothercare does not guarantee or warrant the product in any way. Specifically, Mothercare disclaims all warranties of quality, (whether express or implied), including the warranties of merchantability and fitness for a particular purpose, and you therefore agree to waive and release all claims against Mothercare and all those associated with it, arising out of related to your participation in the product testing program and your use of the products.
  • Further, you agree that neither Mothercare nor any other person or party associated with the product testing program shall be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) in connection with your participation in the product testing program and your use of the products.
  • You agree to contact us straight away if you experience any problems with the product or the product develops any faults during the test program or you are unable to complete the testing program. We may, at our sole discretion, choose to replace the product on a like for like basis if the problem arises during the testing period.
  • You agree to submit your feedback on the product using the online review form which shall be sent to you as a link via e-mail. We reserve the right not to use or publish your feedback, and you must not use or publish it yourself without our prior consent.
  • You agree to answer all questions on the feedback form as honestly and thoroughly as possible and to submit the feedback form by the date indicated in the instructions.
  • You further agree not to submit any feedback (including photographs) which: (a) is defamatory or damaging to anyone’s reputation; (b) is illegal, obscene, offensive or hateful or is likely to upset, embarrass or annoy any person or is discriminatory; (c) discloses the name, address, contact details or any other personal information of any individual, unless that person has expressly agreed that his or her details can be published in that way; (d) uses a logo, emblem or other intellectual property rights or materials owned by anyone else without their express permission; (e) encourages anyone to commit a crime or assist in criminal activity; or (h) promotes your own or any third party business, or otherwise includes any advertising or promotional material or promotes any web links to other sites.
  • As part of the feedback, we may ask you to submit a photograph demonstrating your (or where appropriate, your child’s) use of the product which we can use for marketing purposes.
  • You hereby grant to us an exclusive, worldwide, non-revocable, free of charge right and license to use any photographs, reviews or other feedback you submit to us as part of the product testing program for any marketing, advertising or other purpose we deem appropriate, and you agree that we will own all intellectual property rights in any ideas or suggestions you submit as part of your feedback.
  • Provided you have followed any instructions provided and we receive the feedback form by the date specified in the instructions, you will be entitled to keep the product as a complimentary gift for your own personal use (and expressly not for commercial use or resale). You understand that Mothercare specifically disclaims all warranties of quality (whether express or implied) including the warranties of merchantability and fitness for a particular purpose in relation to the complimentary products, and you therefore agree to waive and release all claims against Mothercare and all those associated with it, arising out of or related to your ongoing use of the products. You understand that you will not be permitted to return or exchange the product for any reason.
  • If you do not return the feedback form by the date specified in the instructions, you agree that we have the right, in our sole discretion, to either request the return of the product (at your cost) or to invoice you the average retail price of the product.
  • Any personal information which you provide to Mothercare in the course of the product testing programme will be dealt with in accordance with the terms of Mothercare’s Privacy Policy
  • If we send you any information that is marked or indicated as confidential information, you agree not to disclose such information to anyone.
  • These terms and conditions constitute the entire agreement between Mothercare UK Ltd and you relating to the product testing program.
  • Mothercare reserves the right to amend these terms and conditions at any time.
  • The product testing program and these terms and conditions shall be governed by and construed in accordance with English law and any disputes arising shall be subject to the exclusive jurisdiction of the English Courts.

Terms and Conditions for Your Favourite Milestone Photo Submission

By submitting a photo or video (“Content”) to Mothercare UK Limited (“Mothercare”) of your favourite milestone, you hereby agree to the following terms and conditions:

  • Content must only be submitted to Mothercare by parents or legal guardians of the child or children featuring in it who are 18 years or over.
  • By uploading Content, you confirm that the Content submitted is your own or that you have the written consent of the owner to publish the Content.
  • Further, you agree not to submit any Content which:
  • is defamatory or damaging to anyone’s reputation;
  • is illegal, obscene, offensive or hateful or is likely to upset, embarrass or annoy any person or is discriminatory;
  • infringes the intellectual property or other rights of any other person
  • contains any advertising or other commercial content or promotes your own or any third party business
  • By submitting Content to Mothercare you acknowledge that Mothercare may retain and use such Content in the following ways:
  • as part of Mothercare’s online advert;
  • on the Mothercare and/or Early Learning Centre websites;
  • on social media platforms (including but not limited to Facebook, Instagram and YouTube); and
  • on any other media, whether known now or invented in the future.
  • You therefore agree to grant Mothercare a non-exclusive, worldwide, free of charge, irrevocable right and license to use, display, publish, transmit, copy, edit, alter, store and re-format the Content for such purposes.
  • You understand and agree that Mothercare shall have no obligation to use the Content (or any part thereof) in any way and that Mothercare may remove the Content (or any part thereof) from its websites, social media platforms or other media at any time for any reason in Mothercare’s sole discretion.
  • You understand and agree that Mothercare will not use the Content if, in its sole discretion, it is deemed inappropriate, indecent, obscene, hateful, tortious, defamatory or discriminatory, or that Mothercare believes may violate or infringe another’s rights, including without limitation, privacy, publicity or intellectual property rights.
  • You agree that you will comply with the terms and conditions of any third party platform on which you upload the Content.
  • Any personal information which you provide to Mothercare will be dealt with in accordance with the terms of Mothercare’s Privacy Policy
  • Mothercare reserves the right to amend these terms and conditions at any time.
  • These terms and conditions shall be governed by and construed in accordance with English law and any disputes arising shall be subject to the exclusive jurisdiction of the English Courts.