frequently asked questions
- where's my order?
- where's my nearest store?
- how do I order a catalogue?
- where can I find delivery information?
- how do I cancel my order?
- can I get hold of spare parts & where from?
- I returned some items, when do I get a refund?
- how do I use a promotion code?
- how do I use the Gift List?
- how do I use the Wish List?
- can you tell me if my local store has the item I'm looking for?
- do you offer a car seat fitting service?
- I need to make a payment on my account card
- can I buy gift vouchers online?
- how do I add gift wrap or a message to my order?
- what does email me when available mean?
- how do I go about getting my child modelling for your catalogue?
- can I have help with my school project?
- how do I find out about mothercare international franchising?
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